Last updated: November 18, 2024
Thank you for your purchase from Honey Pack Shop. We hope you are completely satisfied with your order. However, if you are not satisfied with your purchase, you may return it to us for a refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within 180 days of the purchase date. All returned items must be in new and unused condition, with all original packaging, tags, and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the return address provided by our support team via email.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your payment statement, depending on your card issuer. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange an immediate refund or replacement shipment.
If you have any questions concerning our return policy, please contact us at:
Honey Pack Shop Customer Support
1309 Coffeen Avenue Sheridan, WY 82801 United States
Phone: (408) 335-7500
Email: [email protected]
